7h47. Navigating ones way through these conflicting accounts is not easy. If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? ie. Then you can use the Orbi router in Router mode.3. Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. 9:40 PM If you want to connect to SAGEMCOM - gspinnert.de Using Smart Hub 2 as a modem only | BT Business It can. Steps taken from a post on the BT Community. - edited Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. What to do if you cannot connect to a BT Smart Hub 2 Argos Support 9.09K subscribers 13K views 1 year ago In this Argos Support video, we will show you what to do if you cannot connect. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Can anyone confirm it works? Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. Need support for other hubs and routers? Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. Another BT customer said being restricted to 2.4Ghz would not be enough for families all using devices simultaneously. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. The bug disrupts the . Users . What? Thanks 0 Ratings 1 REPLY Dippu Expert on 11-05-2020 9h23 6,426 Views I worry that they will up the minimum in the future too so every subscriber is gladly welcome. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. Great. 11-05-2020 https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. BT Smart Hub 2 router 'disrupting' home networks - BBC News 9:11 AM. Sorry, our virus scanner detected that this file isn't safe to download. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Guide to BT Business Hybrid Connect. BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. You should see a box similar to the one shown below. How to fix Strict or Moderate NAT type on BT Home Hub 5 The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. I'll try and check later this week against a spare BT Business Hub 5 model. Bridge mode does appear to exist on the Smart Hub. Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. It also has 4 Gigabit LAN ports. Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. 4) Enter the Admin password. 01-10-2020 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. 30-09-2020 The BT Smart Hub 2 router's default IP address is: 192.168.1.254 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Can Nigeria's election result be overturned? This will open the Wireless Settings page. As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . I just tried it with an old, Not sure if it was still broadcasting the SSID. It looks like the 'Bridging' button simply does not work. BT will be rolling out an update to all devices later this month. I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. BT smart hub - hidden bridge mode menu - Plusnet Community Select Add Additional Network from the drop-down menu. How are people to fault trace if they dont know all of the possible scenarios? 03-10-2020 The BT Home Hub 2.0 was a combined wireless router and phone. Just log in to http://www.bt.com/mybt and go to the "My Extras" section, where you'll find all the features and services that you would have seen through Smart Setup. Read about our approach to external linking. So first step is to go to a PC or a mobile device that has a web browser that's usable. Once you reach the login step, you can select "Start Browsing" in the top right hand corner and this will release you from Smart Setup on the device you're using. BT Smart Hub - Wikipedia With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. Was quite easy to get the money credited to my account after that : ). I have never tried using just the modem section with a different router. I have disabled the bt fon and bt wifi to reduce my home network clutter. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? 01-10-2020 Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Bafang M510 Framebafang torque sensor integrated 3. the step-through Make sure you keep your hub on all the time. Baldrick1. Quite a long story how we got to the below but in short the way the issue was resolved for me was the below: Three other work colleagues (all with BT) have since done the above and all their systems are working ok now also. Although a free Sonos Boost sounds like a great thing. Click a dropdown for your model of Hub. "I can only connect the Sonos app from my iPhone, MacBook and iPad when connected to the 2.4Ghz band, which means turning off 5Ghz," said BT forum member sl_strachan. I've been following this thread ever since I had issues. This is found on the back of the router and on the removable card. At conservative gathering, Trump is still the favourite. BT hubs: what are smart hubs and which one do you have? What's the least amount of exercise we can get away with? This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. 2.4GHz runs at least 30 Mbps, are you streaming five 4k UHD streams at the same time or something? Ill ask my man at BT. Xbox binary downloads, sure, I saw the difference there on a gigabit fiber connection, but video streaming should be fine. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. One man said he could only connect his iPhone 11 to his Sonos speaker system when both were running on the slowest frequency. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. 01-10-2020 Smart hub 2 Hidden SSID I have a new hub. 30-09-2020 Were aware thata very small number of customers are experiencing anissue with their BT Smart Hub 2 connecting with multiple streaming devices on their Wi-Fi network. After trying to set bridge mode and saving (the save appears to hang) I eventually. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. This wasnt an option for me however as my router isnt near any of the speakers. Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. Most of the time my Mac would connect. All rights reserved. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. What is Smart Setup on the BT Hub? Find out which main phone socket you have Find out about your Openreach modem hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? Do I need a WiFi 6E router to use WiFi 6E products? By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. Solved! Guide to the BT Business Smart Hub 2 | BT Business Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. Works fine. - edited Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. Simply connect a 3rd party router to any LAN port on the hub. 10:43 AM. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. A Sonos spokesman said on the audio firm's community forum that it had been in touch with BT, who were "aware" of the issue that is affecting a wide range of devices. After raising a complaint with BT I had yet to hear anything from BT. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. Enter http://192.168.1.254 into the address bar to go to the management page. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Learn about the BT Hub Manager | BT Help This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . If previous posts are correct it probably works on the Business version and not on the Residenial ones. This brings up a hidden page. 2020. 11. 24. During the 5th week of gestation a small yolk sac is On this page, you can also change the Wireless Mode, selecting Mode 1, Mode 2 or Mode 3. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Navigate Advanced Settings > Log in > Broadband > Internet. This should explain it. This complaint isnt resolved for me. My download speeds are now too low to stream things on my Apple TV with 5ghz turned off so Ive had to turn it back on, and now of course my Roam is no longer showing up in the Sonos app. Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. The router is now displaying hidden ssid. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. - Albert Einstein, buy a sonos boost (BT refunded me the cost of this when I logged a complaint). Its only when you connect direct to the Hub. Frame Size: 17 inch,19 inch or customer size. Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Will give this suggestion a try. Check which BT Hub you've got >, It only fires up when you open a browser. No problem. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. The BT Smart Hub 2 firmware update issue is only related to the Private Address on iPhones issuein the way that they both result in a Cant Connect to Sonos situation. . 01-10-2020 The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. Check that you're connected to your Hub's network. Just log in to. Connect the cable to the hub's power port, plug it into the wall and switch it on. Cleverly, the security password is the same for both networks and can only be changed for both. User guides and manuals for BT Hubs | BT Help Smart Setup is BT's online set-up wizard. 11-05-2020 Click OK. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. This WAN socket can be used with either a FTTP interface or a FTTC modem. We hope you'll join the conversation by posting to an open topic or starting a new one. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. Smart Setup usually only needs to happen once on each new device you connect to your Hub. This is so you can learn about some of the most important features of your BT Broadband package. BT's done a great job on this router. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. What is the difference between WiFi 6E and WiFi 6? BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. In addition, not all Smart Hub 2 owners will have received the firmware update that caused the problems. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. BT added that an update for all users would be available by the end of May. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. There are simple ways you can boost performance and get the best from your broadband. BT Smart Hub 2 | BT Help The remaining functionality of the hub (routing, and wifi) is not used. a very helpful tech support person from Sonos suggested going into the Smart Hub settings page, Advanced and changing Wireless Mode from mode 1 to mode 2. Just plug 3rd party router into the wall mounted Openreach fibre modem. At the bottom is a setting for Bridging. Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. I have disabled the bt fon and bt wifi to reduce my home network clutter. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 30-09-2020 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. I would still prefer to just hook my superior router . Issue affects both Sonos Move and Epson airprinter - what was really strange was that both iPhones were hit but neither of the iPads despite the fact they all use the 5 GHz network. Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Make sure it is fully pushed in - you'll hear a click. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. If your BT broadband home network is playing up, you're not alone. Links to user manuals and other documents for BT Hubs for broadband. Tenda Nova MW3 review: Cheap and cheerful mesh Wi-Fi, Sony WF-1000XM4: All-round audio excellence, Logitech Blue Sona: An excellent studio mic for podcasters, Philips 279C9 review: The complete package, Edifier WH950NB review: Comfy, capable and not too costly, Best webcam: HD and 4K cams from just 30, 1MORE Aero review: Spatial audio for the masses. On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. Does anyone know if a Sonos Boost would resolve the issue? Solved: Switch to Router Mode - NETGEAR Communities Change the Hub Gateway IP address to 192.168.2.1 Maybe this is a shoal of red herrings! It is, I have tried iboth a residential and Business FTTP Smarthub on my connection. Crappier than crap you cannot split the SSIDs on the Smart Hub 2 nor set alternative DNS servers. Systems that have a Sonos Move or Roam on them will also not be helped by this change, so disabling 5GHz would be best for those households. Horses for sale in Oxfordshire - find your dream horse with Horsefinder Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. They also advised if you are connecting to things like BT discs then you won't be affected (links into the boost post above). 9:11 AM BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? First, you need to connect to the router's web management page, so that you can change the settings that you want. Enter the username and password for your BT Smart Hub 2 router. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. Scan the QR code to enter your hubs details automatically. Almost instance response. Im glad you got a fix, but thats a completely different issue that results in the same symptom. Expert Reviews is a registered trade mark. - edited 03-10-2020 9h23. - edited Numerous complaints have appeared on the company's community forums over the last few months. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Also, it took a number of days for me to find this thread of communication online. 01-10-2020 Turn off 5ghz and install the boost followed byall speakers. Understand rental and other basic charges, Enter the admin password. I don't think the workaround for modem mode works. You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. To make this change click on Advanced Settings, Wireless. So the question remaining is does it actually work on a residential Smarthub? BT Smart Hub settings - make your router faster and less annoying. Clearly there is both and issue with BT and the Sonos app for iPhone on this. 8:37 AM. Go to My Network. Web admin interface of the BT Smart Hub 2 router. You'll find it on the back of the Hub if you haven't updated it. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . The answer is to split the networks and use 5GHz where speed and reliability are required, but use 2.4GHz where you need to go further from the router, as its range is better. A friend with BT Broadband was kind enough to check their regular BT Smart Hub 1 (2016+) for me, but not able to test whether it actually works, as they don't have a 3rd party router. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. The app then stopped working. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk (the macaddress is the same as the wifi router apart from a few letters. Forgot to mention the third solution is hard wire a speaker to create the Network. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Smart hub 2 Hidden SSID - BT Community - BT Broadband 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. It supports the 802.11b/g/n wireless networking standards, and the WEP and WPA security protocols. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Then use the Orbi router in router mode. For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. How do I enable bridge mode on my BT Business Hub? Connect your devices From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. BT Smart Hub 2 router 'disrupting' home networks - BBC News It never occurred to me that bridge mode would bypass the router section. (Not Business variant). How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. I viewed pages 9100 through to 9150. This will take to a status screen. ***The radically changed Web Admin Interface of the BT Smart Hub 2. Manage your hub, change your Wi-Fi settings and find out what your Plusnet router lights mean. Select the Link Configuration sub-tab. Then go to http://192.168.1.254 which is your BT hubs personal website which you can access to change settings, then click on Advanced Settings and type in your Admin password which can be found on the info card on the back of your BT hub box. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). When the lights have stayed solid blue for two minutes, your hub is ready to go. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One.
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bt smart hub 2 hidden settings