gotrax scooter troubleshooting

Gotrax GXL v2 problem : r/ElectricScooters - reddit This electric scooter comes with an updated, brighter headlight and a larger LCD screen. Of course, you could also have an issue with your battery. Motor stutters with rapid jerking and wont go.. possible motor failure. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. This is telling you the charger is working. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. You can get it started again if you press the button so it's probably not a power issue. GOTRAX. 20 MPH Max speed and durable 10 . 2) You are using an outlet with a higher voltage than what is recommended for fast charging. rider weight: 154 Lbs. You can recalibrate your Gotrax hoverboard by following the instructions above. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Mine out of the box has this metal grinding sound coming from the back. 0000000016 00000 n Looks like spring issue. 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Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues Hold down the power button for 10 seconds. Beeping can also indicate uneven pressure on the hoverboard sensors. Here is a link to find the manual for your Gotrax hoverboard. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. *You may need to perform a recalibration up to three times to fix your issue. Make sure that these are not punctured if they are air-filled. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Roller Blades/Bikes. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Search General questions or product specific choose what you're looking for from our awesome drop down menu. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. Circuit breakers are usually on the outside of the scooter. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Aug 15, 2020 EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. If you can not grip the top with your fingers use a pair of pliers to assist you. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. There is no doubt that hoverboards are a popular and fun way to get around. Then plug your charger cable into both ends and leave it overnight. This is a few specific actions that act as a reset for your board and can fix many common issues. Make sure the petals are level with each other and on a flat surface. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. {k-m3gKjx Where To Get An Electric Scooter Repaired? (+Repair Shops Near Me Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Find your product below and click the link to be directed to the specific information for troubleshooting. Do you think most of the lower-priced scooters are having these problems? I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. There are many possible reasons why your Gotrax hoverboard is not balancing. Yes I didn't realize my tires were about half the recommended psi. . If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Learn more about your GOTRAX from full overviews and specs to troubleshooting. This was fixed with the company sending a replacement tire. Only tools required are the 4mm Allen wrench and a set of pliers. Jan 7, 2020 Once you ensure the position is correct, gently slide the pack into the tiller. I had my second issue within 17 business days of receiving the scooter. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Expect More. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Here is a link to find the manual for your Gotrax hoverboard. Need help troubleshooting a scooter issue? Hold down the power button for 10 seconds. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Tighten the screws firmly. Problem is from inside the tire assembly. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. Power on your scooter and take it for a test drive. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . It goes fast and I can go up big hills . Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. (If you see an issue, please stop and consult a technician before proceeding.). Create an account to follow your favorite communities and start taking part in conversations. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Can't get the scooter to start. Scooter Does Not Run : ElectricScooterParts.com Support Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. A revolution is on the way - and Electric Scooters are leading it! As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Front wheel cover scraping wheel - easy fix but annoying. There is no doubt that hoverboards are a popular and fun way to get around. Thus can not charge scooter. Thank you GoTRAX for fixing my 7 year olds birthday gift! This is an internal issue and the bike should be sent back for repair. . This scooter is giving a E3 Error code and the manual simply states to replace the console. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. In removed the old handle bar and battery and installed new one. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. . If you have done these things, but are still having trouble, please contact customer service. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Gotrax scooter not charging? Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. If you experience problems with any of these models of e-bike file a claim below. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! Always be sure to consult the . Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. GoTrax - GMAX Electric Scooter. It is possible to check the voltage of your battery using a voltmeter. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! 0000001330 00000 n Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. I absolutely love this scooter. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 :~f 12`L,@" Gotrax Troubleshooting Archives - besteride.com Worse issue if in a crowd or on road and people behind you don't expect you to slow down. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. k 3TXK c"b0] 3:P $% Electric scooter throttle not working - How to fix it - Thescooterguide Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. Will this problem come back? Entice customers to sign up for your mailing list with discounts or exclusive offers. So far I've got about 60 miles on it. Try recharging the battery pack for 8 hours. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Front tire making a very loud noise. You may need a replacement battery if your current one is faulty or has sustained physical damage. Find low everyday prices and buy online for delivery or in-store pick-up. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. How do you check the odometer on the GXL V2? What if the part I ordered did not solve the problem? Of course, with any new or growing technology there are often hiccups along the way. Reply, Took mine to the local bike shop. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. You will see the LED lights start to flash. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. So in short. Home. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Kick stand wobbly. I requested a refund. GOTRAX - F5 Electric Bike . Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. The key is to build your own vehicle with its own motor coil wire. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. Easy Fix but time consuming. E5 - Replace controller / replace entire product. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Can you please tell us how we can improve this article? Not much help really. In the next video we will show the complete repair, reassembly and testing. 0000006275 00000 n Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Has refused refunds. The motor would sometimes "sputter" (not engage) when you push down the throttle. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. As an Amazon Associate I earn from qualifying purchases. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. If the wheel spins only when the battery charger is plugged into the scooter then the . This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. If the scooter works after disconnecting the brake switch then the brake switch is defective. Take care of your ride so it can take care of you. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. 3. All I've done is adjust the brake pads to prevent rubbing. So frustrating. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. If it is hard to install, stop and inspect the consoles pins under the head unit. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. No. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever Further, the locking pin is completely . Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit E07 - Replace Motor or Motor Wheel Assembly. GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. But when I press the throttle, nothing happens. Is a fire hazard. Check which of them the problem is and get it fixed immediately. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Entice customers to sign up for your mailing list with discounts or exclusive offers. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. If your charger does not turn green when you plug it in, your problem may lie in your charger. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Resolved through warranty, in the mail. As you can see here I was able to do it with my fingers. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Has been extremely slow to respond with replacement parts. Troubleshooting Your Ride - GOTRAX.com 51 reviews. I try and ride economical to maximize range and durability. Install the locking hook and the two screws into the head unit. Gotrax Apex Pro Commuting Electric Scooter - Black : Target