I started to get very nervous it wasnt working at this point as it seemed to be taking forever! Let us know how the SSD survives. As I said above I unplugged the Internet from it for that day but that's probably not required. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. Please leave and tips, comments or questions about replacing YouView hard drives below. The drives listed above are all 2.5 drives so they are the correct physical size. Hi, Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Will my YouView box from BT work if I decide to leave BT? Given the number of people leaving comments, it must be a common fault. Many thanks, very well explained and illustrated! Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Great to find someone on the internet who knows what they are doing and is spot on with instructions. Thanks. So count me as completely and utterly confused! Does this post mean a BT customer can keep the BT Youview box when their contract is up? After a few minutes of powering it on, does the Youview box work normally? Obviously you will no longer get box updates from BT. I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. Then find your instructions below. My box got into the loading loop and beeps several times after switching it on. Yes you are being misled by BT. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. The aerial cable is securely connected to the Aerial In/Antenna In port. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. If I boot up without pressing any buttons it gets stuck on the loading screen. If youd like to join in, please sign in or register. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Is this really the case, as I thought these were key features of the box? Excellent guide which I used to replace the failed drive in my BT youview box. Does the YouView box work after leaving BT? Am I being mislead by BT here to keep me paying? YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); wfscr.src = url + '&r=' + Math.random(); Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. No problems just followed your instructions. Channel Nakoni Alamat Ng Pilipinas, It doesn't record, but it's designed to be small and give you a great TV viewing experience. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. And of course the new property having a working aerial. The box should function (more or less) as a Freeview Play box. All Rights Reserved. We followed the user guide instructions and Googled every possible solution without luck. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Not tried the BT Vision option but I wouldn't expect that to work. Replaced today after ordering & following your link on eBay. Could the solder joint have failed spontaneously without any physical interaction? Admittedly, YouView may be losing ground to cheaper rivals (e.g. Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. Worked a treat, thank you! If the signal is weak, then readjust the ariel. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. [CDATA[ */ Its still working fine with an average usage of 7 hrs live tv per day. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. Remove the screw near the back of the PCB and the one near the front panel. Ive reset the box, connected HDMI directly to the TV, but still the same. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } How To Become A Commercial Diver In South Africa, He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. These are also AV grade drives and are available online through eBay here. I am stuck with scart interface. Is the soldering easy or should I take it to a hifi repair shop? Channel Nakoni Alamat Ng Pilipinas, After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. They told me something very similar last week when I cancelled. Ordered a replacement Seagate drive, followed the procedure above and happy days!! It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Youview Box - Problems with BT & TalkTalk Boxes - Spacehop Checking your box model - YouView Support I cannot thank you enough. Box now perfect. Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Registered in England. Worked a treat, thank you. With recent updates it is likely that the box must be connected to the internet to complete its setup. ITVX: How to watch Love Island ITX, NollyHow to get ITVX on TV, what This is to support the feature of pausing and rewinding live TV. It'll be connected to my new internet, with another . Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Just to add my thanks for the superbly clear instructions ! Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. After following your instructions everything works a treat. "agent": "-4.9.18-1.6.0" /* Box and Remote - YouView Support B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? The DN372T boxes are a different generation to the ones in the guide above so will work differently. Ktm Rc16 2021, Visit our full contacts page here. /* ]]> */ Visit our full contacts page here The sticky pad was the culprit! YouView TV Ltd 2023. You should now have a fully repaired YouView box! I looked at the old HD with a disk utility app, it just shows it as unallocated space. BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. I had a Seagate drive but got a Western Digital drive off of eBay to replace it. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. I have to wait for the box to reconnect the internet and restart . "source": "", Release both buttons a few seconds after the BT logo appears on the TV screen. . n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; Ordered one of the recommended drives and installed and fully functioning very quickly. That is completely untrue. Don't let them bully you into forgoing the full use of your YouView box. Great work Mark, good to hear about your successful drive replacement! Thanks. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. Or maybe not. They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. Bt upgrade youview box - serreposters Everything else will continue to work perfectly. Thanks for the quick response and here are some related questions.. Nice and easy steps to follow, plus the photos. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. Thanks very much, your procedure worked a treat. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. The box light will turn blue, Press the button on the top of the box. Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! It seems unlikely. "pluginVersion": "1.6.0" when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). Gripper, Very helpful instructions thanks so much! Unplug and reconnect power to yourbox. I'm now happy with the disagree icon, because its gone. Dream Mat Mousse Quelle Teinte Choisir, You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. BT Vision+ Pace DiT7431/052B Box. Microsoft and partners may be compensated if you purchase something through recommended links in this article. Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. Thanks you for the amazing instructions. On further investigation the hard disk heads had stuck. That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Replaced the hard drive with one pulled from an old laptop. The second email is the follow up with the instructions on how you can return it. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. What are things against if so Visit our full contacts page here. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } YouView Box | YouView Support Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. Second-Hand Satellite & Cable Equipment for Sale in PA40PW Up and running now Thanks From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). Waterpik WP-450 Flosser Battery Replacement, Philips AirFloss Battery Replacement Guide, Blu-ray Player Zone A,B,C to Multi-Region, New Bearings Available for Nutri Ninja Blades, New Article About Karcher Window Vac Spare Parts. and that I would need to return the YouView box to BT (almost certainly wrong!). Hi, Just replaced hard drive working fine thanks for the info . A Comprehensive Guide On Your YouView Box | AerialForce }; " /> Start a topic. var addEvent = function(evt, handler) { The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. Worked a treat for my youview box thanks , Hi If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. Brilliant guide many thanks for publishing. Followed your instructions and couldnt have been easier. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. We just replaced ours with a spare Intel SSD and its up and running again. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. perfectly quiet, its lovely. Fantastically well-written guide, thank you! If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; Already know your box model? Thank you. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. width: 1em !important; A YouView Box FAQ Some On Demand apps are only available in certain regions. Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. Gently disconnect the plug for cable from the lid where it connects to the main PCB. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Am I being mislead by BT here to keep me paying? Read honest and unbiased product reviews from our users. So count me as completely and utterly confused! By continuing to browse, you are agreeing to our use of cookies. As I said above I unplugged the Internet from it for that day but that's probably not required. Will NEVER go back. If you cant there might be some other fault with the box such as failed RAM or flash storage. This will restart your box, initialise the new hard drive and run through the software setup procedure for the box. There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Safe mode worked but would not correct problem. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. YouView box: Everything you need to know - broadbandchoices In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Any suggestions how to keep the recordings before I try that option as a last resort? You can now undo the 4 screws holding the hard drive in place. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Then the YouView software can create its own partitions on the drive. It looks like you're new here. 11 and it clones hdds ssds and NVME ssds too. You can restore your box back to its factory settings, letting you start again from a clean slate. ok thank you so i will lose all my recordings but any more i make will be ok ? 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. Weber County Sheriff Jobs, img.wp-smiley, Kevin. If you have seen out your contact then it will belong to you. Which Sunglasses Are Worn On The Mallorca Files? She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. See our connection guide. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. hi will a buffalo hd-pvu2 500 gig work in it. Would it have helped if Id found a way to reformat the replacement disc first? The drives are interchangeable but if in doubt replace like with like. BT TV Box Not Working. After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. Works fine now. Get in touch Need more help? Naturally he blames the box, saying it is faulty after retuning and testing. Get in touch. }); MANY THANKS!!! Swapped a failed Seagate drive for a 1TB Western Digital drive. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Thanks, good guide. Thanks very much, good for the Planet as well as my wallet. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Just fitted a new Seagate drive following your instructions and Im back in business again! Really helpful & informative, well written. YouView TV Ltd 2023. The main TV downstairs had a Freesat box, YouView box and PS3. I have spoken to them already about something else. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. YouView is supposed to be a box you can use without a subscription. The hard drive will work fine with the box on its side. Watch Shop Bd, It worked a dream. } As Graham pointed out, whether. Box keeps going into standby - YouView Support

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