How to Get Rid of Cancun Palace Resorts Timeshare? My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. . When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. If youre set on going the DIY route, know that it will likely be a long and difficult process. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". The Better Business Bureau is a great way to check if a company is reputable. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Search. XChange is a subscription-based clearinghouse of state court information. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . The second most common complaint is that Sunset Group uses high-pressure sales tactics. Therefore, we used the five day right of rescission as stipulated in the contract. Same here would love to know how to resolve. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. I'd rather just pay for the SUV rental and enjoy my vacation. This scammers has to stop. It was very overwhelming and confusing. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. It does not guarantee you any actual access to a room for any amount of time. I also almost got scam by Sunset World too . For example, you could sell your timeshare privately on a resale website. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. How To Write a Timeshare Rescission Letter? In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Didn't seem like a bad deal to us. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! I was scammed in May 2018. I actually thought we had a decent price, and wanted the deal to work. I bought their package and regret it very much. zillayh@gmail.com, We are also victims of Sunset Group. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. A scam is an unlawful plan intended to swindle you out of your cash. There is equity in the "purchase". How To Get Out of a Timeshare with Grandview Las Vegas? Her "closer" finally agreed to text me the details. ComplaintsBoard.com is a leading complaint resolution website on the Internet. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. PRIVACY POLICY This is another forum with more complaints about this company: For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. I was directed to a lady at a counter where I could pay our cab fare there. Travel & Vacations. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We are seeking total resolution. The first offer to purchase was around 68 thousand dollars. I insisted that they email me the properties that are offering n the package as destinations. Hi! She added that the package is a great value, that it is transferable, and has no expiration date. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. #5. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. This person was useless and was very dishonest in her statements to us. The Sunset Group is a scam with the lowest ethical standards. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? In short, the rule requires the . They tell you lies to make you buy their packages. Please repost. All information on this website should be used as educational material. If you pressure them. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Answering a Complaint or Petition 6. Not much else he can do he says. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". No such website! There are options for getting out. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. We did so and provided proof of our claim. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. so we just put down a deposit and told that we have 5 days to cancel. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Welcome to Sunset Properties Group! this is a forum with more complaints made to royal elite: I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. 5 minutes of your time could help you resolve this nightmare once and for all. How to Get Out of a Palace Resorts Timeshare? They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Get Rid of Timeshare Inherited from Parents? www.sunsetscam.com Consulting. Big lie. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. I promised nothing. Records of municipal courts and justice courts are housed here also. 2. This category only includes cookies that ensures basic functionalities and security features of the website. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Necessary cookies are absolutely essential for the website to function properly. Instead of waiting around thinking the solution will present itself to you. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Cancun, Quintana ROO Mexico C.P. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. I feel Sorry for those who have suffered from this kind of scam. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. We only recommend companies with high ratings and strong track records in the industry. Another thing to keep in mind is that anything that sounds too good to be true probably is. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Cant wait for a law suit. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. We are Americas #1 Timeshare Exit Resource. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. This may also include calls and text messages to my wireless telephone numbers. How to get rid of Starwood Timeshare Cancellation? In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Historical Court Records (more than 50 years old). These are more complaints about this resort: I wanted to cancel but my wife wanted the SUV for the week. Overall makes it challenging to cancel their contracts. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. These specialized businesses are designed to help get you out of your contract, usually for a fee. Please contact me if anyone is able to find a better way to deal with these criminals. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. 3. Thanks. Ripoff Report | Sunset Group Review - Cancun, Internet Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. If there is a lawsuit please let me know, I was a victim too. It is part of the Sunset World Company. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Sunset World Resorts & Vacation Experiences Review: sunset group You can also try to sell your timeshare on your own. How to get rid of a Mayan Palace Timeshare? Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. Thanks. These same complaints can be found all over the internet on various forums and review websites. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. I only get emails. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. This comment was posted by a verified customer. What should we do? Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. i cannot find anything out on this case though. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. The whole thing is a rip off as far as I can tell and very stressful for anyone. How To Get Out of a Diamond Resorts Timeshare? How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Sunset Groups ratings and reviews reflect all of these issues and complaints. Beware of timeshare scams in Mexico! Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. In reality, all-inclusive is mandatory for usage at all their Cancun locations. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. For example, one of their properties is Sunset Royal Beach Resort. Promotoria Sunset Group Timeshare Owners Lawsuit If anyone has information on contacts I would appreciate the info. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Utah Courts - Court Records Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I have a duplicate copy of that . 77500. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. We strive to be the trusted resource you can count on in the most important . On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. My husband and I were scammed also. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Take action now! MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. It has now been almost 5 months and I am losing faith they will ever pay me back. 2. The case status is Pending - Other Pending. Sunset World Resorts & Vacation Experiences - Complaints Board On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Get Rid of Timeshare Without Ruining Credit? Menu. sunsetgrouplies@hotmail.com. You can find these complaints online on different forums and review websites. Cancel a Hilton Grand Vacations Timeshare? Im praying one day there will be a law suit against them. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Unfortunately, almost every timeshare exit company promises to do the same thing. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. 7. www.sunsetscam.com. Unfortunately we didnt realize we were being scammed until later. We will not pay anymore maintenance fees and will not return to any Sunset Property. Is there any legal action being taken against the Sunset Group? The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. I live in Australia. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Same happened to me in Playa del Carmen. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. We accepted the second option. I looked at the internet those properties and added up the costs if bought separately as needed. The complaint has been investigated and resolved to the customers satisfaction.

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