In such a scenario zombies would take over entire countries, roaming city streets eating anything living that got in their way. Radio is a form of broadcast technology that has the following needs, advantages, and limitations. FEMA IS-29: Public Information Officer Awareness Answers Describe the target audiences for the PIO. News releases should provide accurate, factual information that is attributed to its source. Participants will benefit from participating in entry-level incident command system training prior to taking this course. The Emergency Management Institute (EMI) Public Information Officer (PIO) training program is designed to provide PIOs with the essential knowledge, skills, and abilities to support proper decision-making by delivering the right message, to the right people, at the right time. Knowing how to effectively speak to media representatives using both verbal and nonverbal communication. 1. Generally, there is no review before modifications are accepted. Overview: The FEMA IS-29.A course was published on 8/5/2019 to familiarize participants with the concepts underlying the PIO role. Tammy Kikuchi: Having the Joint Information Center for this event was critical. The press saw it. FEMA does not endorse any non-government Web sites, companies or applications. D. takes its origin from two sources: management consultant D. Edward Deming and Italian economist Vilfredo Pareto.. Using acronyms in news releases may:A. Once you have identified your goal, write it down! 19. Illustrate the multiple roles of the Public Information Officer and the media in planning for and responding to an emergency. Were people prepared for previous incidents? The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. Describe the role and functions of the Public Information Officer (PIO) Describe the types of written products used in public information activities. In a crisis, getting the right information to the right people at the right time is more important than catching a dangling participle! A news conference or briefing may be used when you want to: A news conference or briefing may be announced by using a press release or media advisory. 0 Access to you and the newsmakers or persons in charge. Responsibilities of the Components of the ICS Organization. Email. Describe how to manage the news media at the scene of an incident. Announce events of interest to your community or share information about an incident. Television is the main source of news for Americans. When something happens, the PIO needs the media to get information to the public but also needs to manage the scene and guide the story. Web sites can link to social media sites, help you collect email addresses, display videos, house blogs, or link to other Web sites. Dont date your materials by using the year or referring to news events that will become out-of-date quickly. FEMA IS-29: Public Information Officer Awareness Course Summary While it is not the responsibility of the PIO to provide food or facilities for the media, a little kindness in this area can go far in building a positive relationship with the mediaespecially if the incident occurs in a remote area where few if any comfort facilities exist (e.g., if the incident is in a remote field, a porta-john will go a long way in making friends!). The most important point is is an example of a transition phrase or: A. Contact commercial vendors to identify contacts and the process for news releases. As demonstrated by the examples, micro-blogging has become an important source of information in preparation of, during, and after crisis situations. Learn and respect your media contacts deadlines. 0. Their three-bedroom condo was almost immediately choked in smoke and he could hear screams from below as roaring flames billowed from the balcony outside his front door. [25 Test Answers] FEMA IS-29A: Public Information Officer Awareness There are all kinds of emergencies out there that we can prepare for. This training focuses on both parts of the equation. Look at the audience, but dont lock eyes with any one person and dont look into the camera. Identify contacts and sources that are relevant to your organization. 1943 0 obj <>/Filter/FlateDecode/ID[<9229C3A5CD7F8A409FF242859AD01E9B>]/Index[1928 28]/Info 1927 0 R/Length 89/Prev 779652/Root 1929 0 R/Size 1956/Type/XRef/W[1 3 1]>>stream Different types of written products include the following: View actual news releases, statements, and fact sheets on the InciWeb site [http://inciweb.nwcg.gov/]. Check off the things you would plan to include in your Go Kit and add other items as you see fit. At the completion of this lesson you should be able to: Key to being an effective PIO in an emergency is the ability to: Lets start by looking at what you need to know about emergency management. The National Incident Management System (NIMS) is:A. For different audiences, you may need to write different products. . Did the message reach the targeted audience? (Unit 1), Describe the role and functions of the PIO. You can find the complete list of courses in the Spanish language course list. Now that youve got a goal statement, the next step is to create messages in support of the goal that are suited to your target audience. Coming back after the fire to retrieve them, their ghostly shadows left indelible evidence of the inferno that swept through their home. For some incidents, implementing a media area may be an important way to manage the situation. When an emergency happens, ICS is implemented. Members of the media do not want to interfere with these tasks, but if they can get close enough to observe and/or photograph they will be happy. IS-29.a - Public Information Officer Awareness | FEMA Emergency One PIO talking by phone to an on-scene PIO to confirm the number of responders at the scene prior to an initial news release. Consider your resources and your role in ICS. Your media list should be current, complete, and tailored to your organization. In the next lesson you will learn how to communicate effectively when an incident happens. Create clear and easily understood messages. Simplify complex ideas by using short sentences. At the completion of this lesson you should be able to: In the previous lesson, you learned about the audiences with whom you will need to communicatethe media, the public, and employees and leaders within your organization. 3 Step Guide for Assistance, Federal Emergency Management Agency | Emergency Management Institute, Notice to Applicants for EMI or NFA Courses, How to apply for a FEMA Independent Study course (Online Course), How to apply for a course held in EMI (On-Campus Course), Non-Resident Courses (EMI Courses Conducted by States), National Standard Exercise Curriculum (NSEC), Master Exercise Practitioner Program (MEPP), Emergency Management Professional Program (EMPP), National Incident Management System (NIMS), Integrated Emergency Management Course (IEMC), Disaster Field Training Operations (DFTO), Schools Multihazard and Mass Casualty Planning, Virtual Table Top Exercise (VTTX) (Sites participate from home via VTC), Critical Infrastructure Security and Resilience, Exercise Simulation System Document (ESSD), Guidance on COVID protections for EMI students, Please review the IS FAQ's for more information, IS-29 Public Information Officer Awareness, E/L0388 Advanced Public Information Officer, Master Public Information Officer Program, Special collection: Emergency Management Institute student papers, E/K0389 - Master Public Information Officer Implementing Communications Strategies for Whole Community Leadership, E/K0393 Master Public Information Officer Applying Advanced Concepts in Public Information and Communications, E0394 Master Public Information Officer Mastering Public Advocacy Plans to Create an Effective Community of Stakeholders. 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Verdi White: The way that we set this particular operation up is we took the Incident Command System and made it an overlay onto the National Guard that had the infrastructure to be able to do all the functions that we needed to accomplish to do this, and of course one of the central components of, of an incident command system is the public information piece. C. is presented as a bad example of public information management. User: 4. They heighten awareness of community hazards and encourage the public to take steps to become more prepared. for the incident. I know our superb team of firefighters will do all they can, but the conditions on the railroad are particularly difficult, Smith said. Effective public communication involves collecting, verifying, and disseminating information to your target audiences. Add to the measurable statistics C. Enlist support and involvement of organization personnel while communicating a consistent message D. Demonstrate commitment to the organization, 16. You can learn how to protect yourself from heat with some resources on our website including our Heat Brochure, Heat Related Illness Tips for Schools and our newly revised Heat Emergency Response Plan. Three PIOs on the scene of a crisis huddling prior to making a statement to the media. If you hope to work with schools, plan well in advance to coordinate with their schedules and curriculum. News releases should adhere to the Associated Press (AP) Stylebook. if4-0lP,H^F1!P`8FF@T br.afQP0G@U@} )F%H (wtP9 lF `PFn*Lks]k^s9LgsXxh|s ]bpa This course introduces PIOs with no, or limited, experience to the basic skills and tools needed to communicate effectively with the public. People have a right and a need to know about the risks they face. C. Monitors costs related to the incident, and provides . The best approach is to meet with school officials early to determine when your program best fits their schedule. It is important to build relationships with your media contacts. The Public Information Officer is responsible for interfacing with the public and media and/or with other agencies with incident-related information requirements. Communicates with internal and external stakeholders. If you intend to become a Public Information Officer use these FEMA IS 29.A answers to turn a 7 hour course into one that takes 5 minutes. What are priorities within your organization? Mayor Holden: By having that access it really helped us to quell the various rumors that were out there and we were able to keep the situation calm. A strategy to effectively use all the tools (traditional media and evolving media) together and determine the best mix of tools for what you want to communicate. Prepare a Go Kit filled with your tools, contact information, and other vital documents. 140-character stand-alone micro-blog statements. Use jargon to communicate with your target audience B. The Student Self Service Portal allows you to print or download Independent Study (IS) Completion Certificates, Student IS Transcripts (for personal or employer use) and Official IS Transcripts (for educational institutions only). nEAH {27(L( o 5UR\sR%or=uG5($#MJ (2*8T-\< For more information on AP style, go tohttp://www.apstylebook.com. Students also learn message development and delivery, legal considerations, press conferences, the operation of a Joint Information Center, stress management, and strategic communication and planning. Communicating public information messages internally to the workforce is important because it allows the PIO to: A. Responds to the media while respecting restrictions on the release of sensitive information. You should set a realistic deadline and interim benchmarks, as needed. The widespread use of social media means you and your organization need to include social media in your communication strategy. In movies, shows, and literature, zombies are often depicted as being created by an infectious virus, which is passed on via bites and contact with bodily fluids. Terms of Use, IS-100.b, Introduction to the Incident Command System, IS-200.b, ICS for Single Resources and Initial Action Incidents, IS-700, National Incident Management System, An Introduction, ICS-300: Intermediate ICS for Expanding Incidents, ICS-400, Advanced ICS for Command and General Staff, IS-702.a, National Incident Management System (NIMS) Public Information Systems, IS-800.c, National Response Framework, An Introduction. . Additionally, it can provide those in executive-level roles with the necessary knowledge of PIO roles and responsibilities during an emergency. B. an important part of the PIOs job. FEMA IS-29: Public Information Officer Awareness Answers. The PIOs primary responsibility to organizational leadership as an advisor is to: A. These examples are micro-blogs from the Alabama Emergency Management Agency (Example 1), the Mayors Office of Homeland Security in Baton Rouge (LA) (Example 2), and the Massachusetts Emergency Management Agency (Example 3). (Passive). Office: (301) 447-1200 Fax: (301) 447-1201, (800) 621-FEMA / TTY (800) 462-7585 The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. Some tips to contribute to your success when managing information during an emergency are: A Go Kit is a mobile response kit that allows PIOs to function in the event that they are working outside of their normal place of operation. What is the community sentiment toward your organization or the issue? Uses correct grammar and contains no spelling or punctuation errors. Many edits, however, can be made in real-time and appear almost instantly online. Describe the role of the PIO in an emergency. The following are excerpts from some successful blogs by the Centers for Disease Control and Prevention (CDC), the Ventura City Manager in Ventura, CA, and the Arizona Department of Health Services.

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